Tactics for Selling Content in a Free Content World

In a time where free content saturates the digital landscape, the art of selling website content demands a strategic approach. These tactics capitalize on twelve unique selling propositions that can elevate the value of your website content.

1. Focus on a niche market

This is the number one lesson that continually rises to the top of the list. Go niche!

If you want to sell your content online, you must target a niche audience with information that they would struggle to find for free anywhere else on the web.

By honing in on a specific niche, you can tailor your content to address the unique needs of a defined audience.

2. Provide information, expertise or resources that are unique

The more unique and exclusive your information the greater chance you will have of selling it via a subscription or membership website. Research your market well and create a content plan that provides your audience with content they can’t find elsewhere. Think about research, interviews, case studies, video tutorials and skill building courses.

3. Be an expert not a salesperson

The membership websites that do best are run by people who are passionate about their (niche!) subject. It is this passion and knowledge that should be used to convince your prospects to join.

People buy people. They want to know what you know so they can decide if you can provide what they are looking for. You must concentrate on conveying you expertise, not giving the impression you are only running the site to make money.

4. Build authority beyond your website

The best way to become perceived as an authority is to participate in the community and discussions about your subject on other websites. The more places you are seen giving valuable advice, the more credible you will become in the eyes of your prospects. Research the most active forums and blogs for your sector and try to contribute to all of them at least once a week.

5. Provide some content for free

The only way that you can convey your knowledge and expertise on your website is to give some of your best content away for free. Free content can help establish your website as an authoritative source within your niche. As users engage with your free content and find it valuable, they are more likely to perceive the premium content behind the membership paywall as even more valuable, encouraging conversions.

6. Professional design = professional content

So few websites are well designed, a professional looking site is a real competitive advantage. If prospects see a professional looking website they are much more likely to believe the site is being run by professionals who will provide high quality content. A great looking site has a well designed logo, simple navigation, relevant colours, lots of white space and a layout that makes it easy to use.

7. Giveaway more value than the subscription price

Free membership website giveaways play a crucial role in growing your audience and establishing your platform as a trusted source within your niche. Sign-up gifts could include an ebook, premium reports, video course, templates and resources. Make sure you make the value of these benefits clear.

8. Offer a free trial (but always get credit card details)

Free trials are a proven way to increase the number of subscribers. However they are only effective if you get the credit card details BEFORE the trial starts. A trial should be provided on the basis that billing will automatically start at the end of the trial period unless the prospect cancels before then. Also you should offer a 100% money back guarantee. This greatly lowers the perceived risk of signing up.

9. Always respond to email queries

Many prospects are nervous about signing up to subscriptions online. To reassure themselves that there are real people behind a website they often email questions. You MUST provide quick and accurate response to these queries or you will lose potential subscribers. I emailed ten subscription websites last week and seven days later I’m still waiting for four replies!

10. Use your web statistics to understand your audience

Your website statistics are your most powerful ally in understanding your prospects and increasing conversion rates. Study them carefully and regularly. Some examples of what you should look for include:

  • Via what page do prospects who sign up for the service enter your site?
  • What search term do the highest converting prospects use to find your website?

11. Choose your payment processor carefully

Website owners rarely pay much attention to choosing a payment processor. However this is an important decision. Renewal payment failures are a real waste of profit. Make sure you select a payment processor who specialises in doing recurring billing.

12. Create a sense of community

Subscribing to a website is not the same as subscribing to a print publication. The website owner has some big advantages in creating loyalty and improving renewal rates. The single biggest advantage is the ability to create a sense of community. If people feel like they are valued members of a team, group or community they are much more likely to want to stay involved. Tools for creating community include member profiles, forums, article comments, member submitted articles and offline events.

In summery

  • Pick a niche topic which you are passionate about and create unique content.
  • Build authority through your expertise by providing free content and participating in the broader online community covering your subject.
  • Make sure your website looks professional and is easy to use. Pay particular attention to making the sign up process simple.
  • Look after your members by answering their questions and making them feel part of a special and exclusive community.

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